Frequently Asked Questions

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Basic Information

  • What makes Argyle Southridge stand out among other apartments in Kennewick?

    Argyle Southridge stands out among apartment homes in Kennewick by offering proximity to Highway 395, Interstate 82, major employers including Trios Southridge Hospital, Kadlec medical facilities, Amazon, Pacific Northwest National Laboratory (PNNL), Lamb Weston, shopping, dining, entertainment, and recreation in the Southridge neighborhood. The professionally managed community offers thoughtfully designed apartment homes and on-site amenities such as a resort-style pool and spa, infrared sauna, fitness center with Peloton bikes, Food Truck Pavilion, Gathering Plaza, clubhouse, dog park, pet spa, EV charging stations, work lounge, conference room, and Live/Work Townhomes.

  • What are the hours of Argyle Southridge's leasing office?

    The leasing office at Argyle Southridge is open Monday through Friday from 8:00 AM to 7:00 PM and Saturday and Sunday from 10:00 AM to 7:00 PM.

  • How do I contact the leasing team?

    The leasing team at Argyle Southridge can be reached by phone at (509) 396-4919, by email at argylesouthridge@avenue5apt.com, or through the online contact form on the property website.

  • Is renters insurance required? Do you provide renters insurance?

    Renters insurance is required at Argyle Southridge. Residents are able to use their own renters insurance provider or enroll in an approved program through the management company's renters insurance program, if available.

  • Does Argyle Southridge offer any resident referral programs?

    Argyle Southridge offers a resident referral program for current residents, subject to program terms, eligibility, and availability.

  • Does Argyle Southridge have a waitlist, and how do I join it?

    If apartment homes are fully leased, Argyle Southridge does not offer a waitlist for prospective residents. Interested renters can contact the leasing office to be notified of future availability.

  • Is Argyle Southridge a smoke-free community? What is your smoking or vaping policy?

    Argyle Southridge is a smoke-free community. Smoking and vaping policies apply to all apartment homes, common areas, and amenity spaces.

  • What languages does the leasing team support?

    The leasing team at Argyle Southridge supports English and Spanish and may be able to provide support for other languages.

Tours & Availability

  • How can I schedule a tour of Argyle Southridge?

    Prospective residents can schedule a tour of Argyle Southridge by contacting the leasing office or using the online tour scheduling tool.

  • What types of tour does Argyle Southridge offer?

    Argyle Southridge offers in-person guided tours, live video tours, and virtual tours.

  • Can I tour a specific floor plan or view?

    Prospective residents at Argyle Southridge are able to tour a specific floor plan, apartment view, or similar layout, depending on current availability and access. The leasing office can help identify the best touring option based on what is open for viewing.

  • Do you offer weekend or after-hours tours by appointment?

    Argyle Southridge offers weekend tours and does not offer after-hours tours by appointment.

  • What do I need to bring to a tour (ID, proof of income, etc.)?

    A valid government-issued photo ID is required for tours at Argyle Southridge. Additional documents, such as proof of income, may be helpful if you plan to apply during or after your visit.

  • How do I check current availability of apartments?

    Current apartment availability at Argyle Southridge can be viewed on the floor plans page or with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

  • What are your current rent specials or move-in promotions?

    Rent specials at Argyle Southridge change frequently. Contact the leasing team or check the property website for the latest specials.

Floor Plans & Apartment Features

  • What types of floor plans does Argyle Southridge offer (studio, one-, two-, three-bedroom)?

    Argyle Southridge offers a variety of apartment floor plans in Kennewick, including one-bedroom, two-bedroom, and three-bedroom apartment layouts, as well as Live/Work Townhomes.

  • What are the typical square footages for each floor plan?

    Square footage at Argyle Southridge varies by floor plan, with apartment homes ranging from approximately 700 to 2,113 square feet.

  • What finishes or upgrades are included in the apartments?

    Apartment homes at Argyle Southridge include finishes such as quartz countertops, vinyl wood flooring, custom slow-closing two-toned cabinetry, stainless steel energy-efficient appliances, undermount kitchen sinks, breakfast bars, pendant and recessed lighting, 10-foot ceilings, expansive windows, faux wood blinds, built-in USB charging stations, and smart keyless entry, with select apartments offering upgraded interior features including double sink vanities and walk-in closets. Finishes can vary by apartment home, renovation level, and floor plan.

  • Do units have a washer and dryer?

    Apartment homes at Argyle Southridge include in-home full-size front-load washers and dryers, depending on the floor plan and unit type.

  • Do the apartments have A/C or heating?

    Apartments at Argyle Southridge are equipped with individually controlled heating and air conditioning with Wi-Fi-enabled smart thermostat controls to support comfort in Kennewick.

  • Do apartments have balconies, patios, fireplaces, or private outdoor spaces?

    Select apartment homes at Argyle Southridge include private balconies or patios, depending on the layout and location of the unit.

  • What smart-home features are included (keyless entry, smart thermostat, smart locks)?

    Select apartment homes at Argyle Southridge include smart-home features such as smart keyless entry, Wi-Fi-enabled smart thermostats, and built-in USB charging stations.

  • Are there accessible or ADA-friendly apartment features or step-free routes?

    Argyle Southridge offers accessible apartment features and step-free routes in select areas of the community.

Location & Neighborhood

  • Where is Argyle Southridge located?

    Argyle Southridge is located at 5651 West 36th Place Kennewick, WA, 99338, in the Southridge neighborhood of Kennewick, offering convenient access to local shopping, dining, employers, Highway 395, and Interstate 82. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.

  • What school district serves Argyle Southridge?

    Argyle Southridge is located within the Kennewick School District.

  • What parks are nearby Argyle Southridge?

    Parks near Argyle Southridge include Southridge Sports & Events Complex, Columbia Park, Lawrence Scott Park, and Badger Mountain Centennial Preserve, giving residents access to outdoor recreation, walking paths, green space, and local gathering areas in Kennewick. Nearby park access can be a valuable feature for renters seeking an active lifestyle.

  • What are the best nearby options for fitness, coffee, and groceries within 10 minutes?

    Within about 10 minutes of Argyle Southridge, residents can find fitness options such as Planet Fitness, Pacific Clinic Fitness Center, Club 24, OrangeTheory Fitness, and Columbia Basin Racquet Club. The property is also close to coffee shops such as Starbucks, Dutch Bros Coffee, Roasters Coffee, Barracuda Coffee Company, and Peacock Coffee. Nearby grocery stores include Yoke's Fresh Market, Walmart Supercenter, Costco Wholesale, WinCo Foods, Fred Meyer, and Grocery Outlet. These nearby conveniences support a more connected and efficient daily routine in Kennewick.

  • What are the nearby points of interest (entertainment, employers, etc.)?

    Nearby points of interest around Argyle Southridge include Trios Southridge Hospital, Kadlec Regional Medical Center, Pacific Northwest National Laboratory (PNNL), Amazon, Lamb Weston, Hanford contractors, the Kennewick School District, Southridge Sports & Events Complex, Gesa Carousel of Dreams, Canyon Lakes Golf Course, Fairchild Cinemas, Columbia Center Mall, Three Rivers Convention Center, Toyota Center, Columbia Park, Downtown Kennewick, and numerous local restaurants, breweries, wineries, and retail shopping. This location helps residents stay connected to work, leisure, and everyday conveniences in Kennewick.

  • What public transit stops or lines are within walking distance?

    Public transit near Argyle Southridge includes Ben Franklin Transit (BFT) bus service along nearby major corridors, providing transportation throughout Kennewick, Pasco, Richland, and surrounding Tri-Cities communities within walking distance or a short drive.

  • Where are the nearest vets, pet stores, and dog parks to Argyle Southridge?

    Pet-related stores close to Argyle Southridge include PetSmart, Petco, and Paw's Natural Pet Emporium. Nearby veterinary clinics include Southridge Animal Hospital, VCA Meadow Hills Animal Hospital, and Desert Veterinary Clinic, helping residents care for pets close to home. The property is also close to dog-friendly parks including Southridge Sports & Events Complex, Columbia Park, Badger Mountain Centennial Preserve, and the on-site dog park.

Lease Terms & Fees

  • What is the price range for rent?

    Rent at Argyle Southridge in Kennewick varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing on the floor plans page or contact the leasing office for the latest rent ranges.

  • What are the lease terms available at Argyle Southridge?

    Argyle Southridge offers lease terms such as 3- to 24-month leases, with availability depending on seasonality, apartment type, and current leasing conditions. The leasing team can explain which lease lengths are available for specific apartment homes.

  • What is the standard security deposit amount? Is there a deposit alternative instead of a full security deposit?

    The standard security deposit at Argyle Southridge is based on screening results. The standard security deposit is $300, and additional deposits may apply based on screening results Argyle Southride does not offer a deposit alternative program.

  • What additional fees can I expect to be charged when signing my lease?

    When signing a lease at Argyle Southridge, residents may be charged fees such as a $50 application fee, a $300 administrative fee, deposit-related charges, a $400 pet fee, and other required move-in costs.

  • What is included in rent, and what recurring monthly costs are not included?

    Monthly rent at Argyle Southridge includes rent only, while recurring monthly costs not included consist of water, sewer, trash billed through Conservice, electricity through Benton PUD, optional Ziply internet service, pet rent, parking fees for reserved covered parking, and other applicable service fees. Costs vary by apartment home.

  • What is your lease-break or early-termination policy?

    Early termination at Argyle Southridge is governed by the lease agreement and includes payment equal to two months' rent plus repayment of any concessions received during the lease term.

  • How do lease renewals work, and how much notice do you provide?

    Lease renewals at Argyle Southridge are offered approximately 90 days prior to the lease end date.

Application & Screening Requirements

  • How do I apply for an apartment?

    To apply for an apartment at Argyle Southridge, complete the online application and submit the required forms and supporting documents. Applicants are asked for identification, income information, and consent for screening.

  • What is the application approval timeline?

    Application approval timelines at Argyle Southridge depend on document completion, identity verification, and screening turnaround times, and may take approximately 24 to 48 hours. Processing times can vary based on weekends, holidays, or incomplete applications.

  • What are the income, credit score, and screening requirements to qualify?

    Qualification requirements at Argyle Southridge include minimum income standards, credit history review, background screening, rental history, and other criteria listed in the rental requirements.

  • Do you accept guarantors or co-signers for students or first-time renters?

    Argyle Southridge accepts guarantors or co-signers for students or first-time renters.

  • Are background checks required?

    Background checks are required as part of the standard apartment application process at Argyle Southridge, subject to applicable laws and screening policies. Screening also includes credit history, rental history, and income verification.

  • What are the application and admin fees? Are they refundable if I'm not approved?

    Argyle Southridge has a $50 application fee and a $300 refundable administrative fee.

  • Can roommates apply together? How are incomes and credit evaluated?

    Roommates at Argyle Southridge apply together for the same apartment home, subject to occupancy guidelines and screening requirements. Income, credit, and qualification standards may be reviewed.

  • What happens if I am not approved?

    If an application for Argyle Southridge is not approved, the applicant is notified and will receive information about next steps, if available. Screening outcomes are handled according to community policy and legal requirements. Any refundable fees, including the $300 holding fee, will be refunded.

Payments & Rent

  • How can I pay my rent? Do you offer online rent payments and electronic statements?

    Residents at Argyle Southridge can pay rent through the online BILT portal, which supports payment options such as ACH, debit card, and credit card.

  • Do you offer flexible payment options or payment plans?

    Argyle Southridge offers flexible rent payment options or payment plans through FLEX, depending on eligibility and enrollment availability.

  • What fees can be associated with paying rent (payment method fees, late fees)?

    Additional fees associated with paying rent at Argyle Southridge include a late fee and any applicable payment method fees.

Utilities & Internet

  • Are utilities included in rent? If not, which utilities are residents responsible for?

    Utilities at Argyle Southridge are not included and are billed separately. Residents are responsible for electricity through Benton PUD, water, sewer, and trash billed through Conservice, and optional internet service through Ziply Fiber.

  • What are typical monthly utility costs?

    Typical monthly utility costs at Argyle Southridge depend on the floor plan, apartment size, occupancy, seasonal usage, and local provider rates. Actual charges will vary.

  • Does Argyle Southridge offer site-wide Wi-Fi or high-speed internet? Is there a property mandated technology or cable fee?

    Argyle Southridge does not offer site-wide Wi-Fi. Optional high-speed internet service is available, and there is no mandatory technology or cable fee.

  • Which internet providers are available at Argyle Southridge and do they offer fiber or gigabit-speed?

    Internet providers available at Argyle Southridge include Ziply Fiber, and the community offers fiber internet service with optional plans up to 2 gigabits per second.

Parking & Transportation

  • What is the parking situation (assigned, covered, garage, open)?

    Parking for residents at Argyle Southridge includes unassigned open parking with the option to rent reserved covered parking (carports). Guest parking can be found in unmarked, uncovered spaces.

  • Is parking included in rent or an additional monthly cost?

    Parking at Argyle Southridge includes complimentary open parking. Reserved covered parking is not included in rent and is $40 per month.

  • Does Argyle Southridge offer electric vehicle (EV) charging stations? What are the rates and locations?

    Argyle Southridge offers 32 electric vehicle charging stations for residents and guests. Charging stations are located throughout the community, and charging rates are billed directly through ChargePoint.

  • Is bike storage available?

    Argyle Southridge does not offer bike storage, bike rooms, or bike racks.

Amenities and Property Features

  • What amenities are available on site?

    On-site amenities at Argyle Southridge include key-card building access, a resort-style swimming pool with spa and BBQ area, infrared sauna, fitness center with Peloton bikes, clubhouse featuring locally sourced artwork, game room with billiards and shuffleboard, Food Truck Pavilion, Gathering Plaza, commercial coffee station, work lounge, conference room, community room, community playground, Luxer package system with refrigerated package storage, multi-sized storage units, reserved covered parking, 32 EV charging stations, dog park, pet spa, and Bilt Rewards, creating a more convenient and connected apartment living experience in Kennewick, Washington.

  • Does Argyle Southridge have a swimming pool? What are the pool hours?

    Argyle Southridge has a swimming pool for residents. The pool and spa are open daily from 9:00 AM to 10:00 PM, subject to seasonal operation, posted rules, and community policies.

  • Does Argyle Southridge have a fitness center or gym? What are the hours of the fitness center?

    Argyle Southridge offers a fitness center with Peloton bikes and an open-air garage-style door, giving residents convenient access to workouts close to home. The fitness center is available 24 hours a day.

  • Is there a clubhouse? Can it be reserved? Is there a fee?

    Argyle Southridge has a clubhouse, and select community spaces can be reserved for private use. The community room may be reserved for a rental fee with a refundable deposit.

  • Does the property offer coworking spaces or a business center? What are the hours for the business center?

    Argyle Southridge offers coworking spaces and a business center with Wi-Fi, workstations, conference space, and work-from-home areas. These spaces support residents who work remotely or need flexible workspace access and are available 24 hours a day.

  • How does package delivery work, and is it secure?

    Package delivery at Argyle Southridge is managed through the Luxer package management system with refrigerated package storage. Security features include controlled building access, package storage, and resident package notifications.

  • Is additional on-site storage available? What is the cost?

    Additional on-site storage at Argyle Southridge is available. Storage units range from approximately $45 to $65 per month, depending on the unit size.

  • Does the property have community events or resident activities?

    Argyle Southridge offers resident events, community programming, and social activities such as monthly resident events, food truck nights, seasonal activities, and community gatherings.

  • What security features are on site (controlled access, cameras, patrols)?

    Security-related features at Argyle Southridge include key-card building access and controlled building entry.

  • Is there an on-site dog park or pet amenities?

    Argyle Southridge offers pet amenities such as an on-site dog park and pet spa.

Pet Policy

  • Are pets allowed? What is the pet policy including fees, deposits, and breed/weight restrictions?

    Argyle Southridge allows pets and requires a $400 pet deposit, an annual $30 pet screening fee, and monthly $35 pet rent. Breed restrictions apply and include Pit Bull, Malamute, Akita, Rottweiler, Doberman, Staffordshire Terrier, Presa Canario, Chow Chow, American Bulldog, German Shepherd, St. Bernard, Karelian Bear Dog, Husky, Great Dane, and hybrids or mixed breeds of these breeds. Restrictions also apply to certain exotic animals.

  • Do you accept service animals or emotional support animals?

    Service animals and support animals at Argyle Southridge are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.

Maintenance & Emergency Requests

  • How do I submit a maintenance request? How do I contact emergency maintenance?

    Residents at Argyle Southridge can submit a maintenance request through the RentCafe resident portal or by contacting the leasing office. Submitting complete details helps the maintenance team respond more efficiently. Emergency maintenance can be reached by calling the leasing office and following the after-hours prompts for urgent service. Residents should use the emergency line only for qualifying after-hours maintenance issues.

  • How quickly are maintenance issues typically resolved?

    Maintenance response times at Argyle Southridge depend on the type of issue, service priority, parts availability, and staff scheduling. Routine requests are generally addressed within 24 hours, while urgent issues are typically responded to within approximately 2 hours based on severity.

  • What qualifies as an emergency maintenance issue?

    Emergency maintenance issues at Argyle Southridge generally include situations such as active flooding, loss of essential utilities where applicable, major plumbing leaks, fire-related hazards, security issues, or other urgent conditions that may threaten safety or property. If the emergency is life-threatening, please call 911 first.

  • Do you provide preventive maintenance like filter changes or pest control?

    Argyle Southridge may provide preventive maintenance services such as filter changes, pest control, seasonal inspections, or other scheduled services, depending on the community's maintenance program.

Move-In & Move-Out

  • What move-in preparation is completed before I arrive?

    Before move-in at Argyle Southridge, the apartment home is prepared through standard turnover steps including inspection, cleaning, maintenance review, and verification of readiness. A move-in inspection with photographs is completed using HappyCo.

  • Do you provide a move-in checklist or preferred local movers?

    Argyle Southridge provides a move-in checklist and recommends Pack It Up as a preferred local moving company.

  • How do I reserve elevators or loading zones for move-in?

    Elevator and/or loading zone reservations may be required at Argyle Southridge. Residents should coordinate with the leasing office in advance of move-in or move-out if applicable.

  • Do you conduct a move-in/move-out walk-through?

    Argyle Southridge conducts a move-in and move-out walk-through or inspection process. Move-in and move-out inspections are documented with photographs using HappyCo.

  • What is required for move-out?

    Move-out requirements at Argyle Southridge include providing a written 20-day notice to vacate, returning all keys to the leasing office, removing personal belongings, and leaving the apartment in the required condition. A move-out inspection with photographs is completed and any applicable charges are communicated after inspection.

  • Will I receive my deposit back after move-out?

    Deposit refunds at Argyle Southridge are given according to the lease agreement and applicable law after any applicable deductions for damages, cleaning, unpaid balances, or other charges.

Corporate, Short-Term & Special Programs

  • Do you accept corporate leases or short-term lease options?

    Argyle Southridge accepts corporate and short-term leases, subject to availability, minimum lease requirements, and pricing adjustments. Lease terms from 3 to 12 months are available for these programs.

  • Do you offer preferred-employer discounts or relocation partnerships?

    Argyle Southridge offers preferred-employer discounts for first responders. Eligible first responders receive a refund of the application fee and administrative fee, subject to current program terms and eligibility.

  • Do you offer student-friendly leasing options (by-the-bed, guarantor programs, flexible timing)?

    Argyle Southridge does not offer by-the-bed leasing. The community accepts guarantors for qualifying applicants.

  • Do you offer furniture rental partnerships?

    Argyle Southridge does not offer furniture rental partnerships.

Sustainability & Eco-Friendly Features

  • Are there any sustainability or eco-friendly features at Argyle Southridge?

    Argyle Southridge includes sustainability and eco-friendly features such as energy-efficient appliances, on-site recycling, electric vehicle charging stations, and modern building systems designed to support more efficient apartment living in Kennewick.

  • Are energy-efficient appliances or systems used?

    Apartment homes and shared spaces at Argyle Southridge include energy-efficient appliances and efficient HVAC systems. Additional energy-saving features include Wi-Fi-enabled smart thermostats. Specific features vary by apartment home.